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Shipping info, returns, and guarantee


Website delivery charges are for the contiguous 48 states. All others will be charged to customer credit card at actual cost for the region. We regret that we no longer ship to PO Boxes, please provide a physical address for FedEx delivery.

Please allow approximately 7-10 days for delivery. If you need your items in a hurry, FedEx Express options are available at Check Out. (Express charges will be calculated during check out based on the service and weight of the items.)

Pendery’s Guarantee
If you are dissatisfied with your mail order purchase, please call 800-533-1870 or send an email to email@penderys.com within 30 days for instructions for an exchange, credit or refund. Your complete satisfaction is our Family Goal.